Frequently Asked Questions
About Our Services
How do online doctors work?
What can online doctors treat?
Do online doctors work?
Can I make a doctor’s appointment online?
How do I upgrade my subscription plan?
How do I cancel my subscription plan?
Your subscription is automatically cancelled on expiration.
Can I select a different health plan for each member of my family?
Does eDokita doctors treat all conditions?
How quickly can patients see a provider?
Are patients medical records kept safe and private?
Can I requests for my medical records?
After payment for the health plan, what next?
Who do I contact for more information or complaints?
How does scheduling work and how many hours are expected?
How does documentation works with a consult?
For Our Partners
Who can partner with eDokita?
What are the requirements to partner with eDokita?
Intending partners must be registered with the appropriate authority, at a location with access to an internet connection, and also register with eDokita.
What do I gain from a partnership with eDokita?
- Partners will be able to deliver their services to a larger number via our web app users
- Increase income for organizations
For Our Providers
Who can become a contracted healthcare provider with eDokita?
This is open to all individuals and registered organizations that offer valuable health care services beneficial to our subscribers, Medical personnel, pharmacy, laboratory center, hospital, etc
What documents are needed for my account verification?
For verification purposes, it is expected that you provide a copy of your license with relevant professional details, registration certificates for organizations.
What equipment do I need to be a provider?
How will I be paid?
Have a Different Question?
Or call — +2349060002544, +2347010008670